Comment Another company on my permanent shit list (Score 1) 60
One has to assume that they've done market research, and that their target customers are those who -somehow- are in love with the concept of home automation, and especially to give FOMO to their friends for not being 'up-to-date enough' with new tech.Turns out that there are also some pretty major annoyances to being trapped in these types of walled-garden software ecosystems. Sometimes down to the level of show-stopping ones.
I'm sorry, the app-bricking episode was enough for me, it would take an awful lot of goodwill for them to ever be on the shortlist of audio products I'd want to own; however this is written knowing full well that I am most certainly not a part of their target audience. This move towards AI features reeks of 'marketingspeak' being written by numpties for a press release to hopefully help pump stock valuations up; and of solutions in search of a problem to solve rather than striving to offer the types of features which will tangibly improve their listeners' experience with music.
TL;DR: The 'smarter' you make your products, the 'dumber' you also seem to imply your customers are.
While they don't seem to mind being used as poster boys for Cory Doctorow's 'enshittification' (audio edition), that'll be a giant nope from me, on principle.
I'm sorry, the app-bricking episode was enough for me, it would take an awful lot of goodwill for them to ever be on the shortlist of audio products I'd want to own; however this is written knowing full well that I am most certainly not a part of their target audience. This move towards AI features reeks of 'marketingspeak' being written by numpties for a press release to hopefully help pump stock valuations up; and of solutions in search of a problem to solve rather than striving to offer the types of features which will tangibly improve their listeners' experience with music.
TL;DR: The 'smarter' you make your products, the 'dumber' you also seem to imply your customers are.
While they don't seem to mind being used as poster boys for Cory Doctorow's 'enshittification' (audio edition), that'll be a giant nope from me, on principle.