This reminds me of the old story that got around, supposedly about a Wordperfect support call. It went something like:
Caller: Your software broke my computer!
WP: Okay, what happened?
Caller: The screen has gone black and the computer won't do anything.
(eventually)
WP: Can you take a look around the back of the computer and makes sure the cables are all securely plugged in?
Caller: Okay, I'll need to get a torch.
WP: Why?
Caller: It's dark, I can't see, the power is off.
WP: Do you still have the packing for your computer?
Caller: Yes.
WP: Please pack your computer up and send it back. You're too stupid to use a computer.
*click*
That's a good starting point but not the hard part. The basic the problem with that is how to converge the touch-based and pointer-based (mouse/trackpad) paradigms. Apple hasn't even started yet.
Actually, Apple have. For a long time. Their touch based input is via their trackpads.
Can someone remind me how to uninstall IE from Windows?
[A computer is] like an Old Testament god, with a lot of rules and no mercy. -- Joseph Campbell