This reminds me of the old story that got around, supposedly about a Wordperfect support call. It went something like:
Caller: Your software broke my computer!
WP: Okay, what happened?
Caller: The screen has gone black and the computer won't do anything.
(eventually)
WP: Can you take a look around the back of the computer and makes sure the cables are all securely plugged in?
Caller: Okay, I'll need to get a torch.
WP: Why?
Caller: It's dark, I can't see, the power is off.
WP: Do you still have the packing for your computer?
Caller: Yes.
WP: Please pack your computer up and send it back. You're too stupid to use a computer.
*click*
That's a good starting point but not the hard part. The basic the problem with that is how to converge the touch-based and pointer-based (mouse/trackpad) paradigms. Apple hasn't even started yet.
Actually, Apple have. For a long time. Their touch based input is via their trackpads.
Can someone remind me how to uninstall IE from Windows?
There is never time to do it right, but always time to do it over.