Old Canon printers (Score 3, Interesting)

The worst workaround I got was a while back with old Canon inkjet printers. I think it was with the BJC-250.

Sometime the printer would got stuck and there was no way to make it print. The led would be orange and even unplugging it would not work.

We had a whole bunch of these and they were under warranty. When we called tech support. The told us this:

Please disconnect every wire from the printer. Take the printer over your head and balance it from left to right 4 times. Put back everything ant test.

And it worked every time we did that ! The printer unstuck and began to print again.

It was really a hardware bug because we could reproduce it on each of thoses printers !