Comment Same fight, 2016 (Score 4, Informative) 125
At the time I was a 13 year customer of Comcast. In 2016 I was looking at a new house that had just been built and had no cable lines run through its underground conduit, was told that it would cost $2,700 by Comcast Site Survey to get services at this newly built house. Site Survey goes quiet for a month! After I purchase they said it's suddenly $6,500 to get services installed!
I read Comcast's King County Franchise Agreement, engage King County Cable Administration and suddenly the installation is FREE. And the installation should have been done nearly four months prior (Eight months if you count the builder who was quoted $8,000 in Feb 2016), The franchise agreement clearly stated a few key things, 1) In an area with more than 1,000 people per linear mile they cover install and 2) costs for install for the first 150 feet are covered by Comcast
For me, I have a 350 foot driveway, but they were trying to charge me the fee to attach to the power pole for my property which was 20 feet across from their lines on the main road. That was the major charge right there is Comcast's 'lease' of the power pole that was only there to service my house...
Makes you wonder how can a $6,500 bill suddenly be zero unless someone is trying to screw over the customer?