We should be promoting real-time spyware blocking (Score 2, Interesting)

I work at an ISP and we get a fair amount of calls pertaining to spyware/adware. "As soon as I connect to your service I have all these ads coming up on my screen!" "I keep changing my home page but then it goes back to this porn site!" All that we are supposed to support is getting people connected to the internet and setting up their e-mail.. so they always get upset. I personally prefer SpyBot, but management tells us to recommend Ad-Aware. The best is when they call up because Ad-Aware didn't fix the problem. "Now what?!". CWShredder can be pretty useful in these situations.. For your own personal machine I recommend SpyBlocker. It isn't free anymore, but it's worth the money to buy it. It's a real-time ad/spyware/bug/cookie filter. It works quite well.