Comment part of the problem is ... (Score 1) 277
I am a CIS instructor that uses WebCT for online courses and find the interface clunky and non-intuitive. To me the problem lies in the fact that WebCT is trying to put together a fairly complex site for a course but has to present tools that the typical liberal arts instructor ( non tech ) can use. It is similar to the problem I have with Access as a database - databases are complicated but Access wants to make a comfy interface for the casual user, and the resulting product really is not good for any kind of user.
I suppose at the same time while I am not very happy with WebCT, it is easier than building a site from scratch.