Not just ISPs have to deal with this crap (Score 1)

Before my layoff last August, I managed the email systems at my undisclosed company. We were hit pretty hard by a virus that stole one of our email addresses from customers (to clarify, no one in our company was infected, but some of our customers were). Within hours, I had threats and complaints up the wazoo from companies because we were 'spamming' them. My reply to this was to send a link from Symantec about the virus, along with an example of what the headers should look like if the email came from my office. My favorite response was from a 'Manager of Information Sytems' who told me that he knew how the Internet worked, and that there were no viruses that would steal email addresses, and no way headers could be faked in an email. So, I suppose one good thing about being unemployed for the last eight months is not having to deal with managers that don't know anything. -wg