I was always surprised at the hate, never had usability issues from the start and the color scheme looked so much more cohesive than googlily/waze stuff.
Having spent lots of time in rental Lightning, Mach-e, and a 4xe's (because I own a Rivian), they're just not competitive w Rivians and Model Y's. They're an expensive toe in the water, and BEV'a are not ready for towing or cold weather. Toyota is doing it right w hybrids until things mature.
Seen the reviews of Chinese EV cars and minivans w crazy features and mega subsidized cost, but no one knows the quality or the security. If my Rivian's reliability is ASS, I can't imagine Chinese EVs being any good.