Gammu writes: Google was incorporated in late 1998 and after only two years became so popular that it replaced the in-house search engine on the most popular website on the Internet. Google won its popularity through the quality of its search results and because of its management. In an era of spendthrift Internet startups, Google controlled costs and grew slowly (at least in terms of employees. Read more at Low End Mac.
Gammu writes: After leaving Palm (after years of mismanagement and interference by its parent company, 3COM) Donna Dubinsky and Jeff Hawkins founded Handspring. To the outside world, Handspring appeared to be an ordinary PDA company, releasing the well respected Visor with its SpringBoard slot and enhanced software, but in reality, it was a communications company in disguise. Visor sales helped finance the development and marketing of a new flagship product, the Treo. After two generations of Treos were released, Palm acquired Handspring and adopted the 'communicator' strategy, continuing to release new revisions of the original Handspring design. Read the full history of Handspring and the Treo at Silicon User.
Gammu writes: The Pilot (later PalmPilot and finally just Palm) saved Palm Computing. Before the release of the Pilot, the company was subsisting (barely) on revenue from connectivity packages for HP PDA's and a version of Graffiti for the Newton. This was because its first PDA hardware product had failed under the weight of feature creep and design by committee. Read about Palm's early history at SiliconUser.
wackymacs writes: "During the mid-nineties, Mac users were prone to dealing with poorly-trained and ill-maintained Mac sections in big box computer and electronics stores. These environments did not foster customer loyalty nor did they help differentiate the Mac user-experience from Windows. After Steve Jobs returned to Apple, he began a concerted campaign to help sales by improving the presentation of Macs. This campaign culminated with the introduction of the Apple Stores in 2001."
Anonymous Coward writes: "TigerDirect markets itself using the slogan "The Best Computer and Electronics Deals Anywhere", and I hoped they would live up to their slogan.
Sadly, I was horribly wrong — TigerDirect have one of the worst customer service teams I have ever dealt with — and in my opinion, they are also using illegal tactics to sell their products. Here is my story..."
Gammu writes: For the past fifteen plus years, Photoshop has turned into the killer app for graphics designers on the Mac. It was originally written as a support app for a grad student's thesis and struggled to find wide commercial release. Eventually, Adobe licensed the app and has sold millions of copies. Read about its early history at SiliconUser.