In tech support... (Score 1)

Dealing with PEBKAC is a daily occurrence. Not a day goes by where PEBKAC isn't be found on the other end of some tech support call. It doesn't matter what type of application you're supporting either. Insurance software, software for translators, you name it! I am just amazed sometimes. I realize that it is not everyone's "thing" to know how to use a computer, much less maintain one, but some of these people would be in serious trouble of breathing weren't an involuntary action. How do they not run themselves over with their cars?