As a windows media center user I have to say that this is the one place I think they got it right. If they had made a more TV friendly layer for the desktop it would be perfect for me. Its way better than any other set top box system I've seen, I can watch blu-ray movies, watch any video on the internet, record TV, etc. Otherwise yes I have no idea why they are insisting on alienating their users. Seems like they're banking on the average consumer being too little informed or too stupid to care.....not really a bad bet to make, but sad.