Re:As an IT worker in the healthcare industry... (Score 1)

Agreed with the circus part. I work as the sole IT person for a small company who decided to build their own EMR. First, using a consultant. Now, I make the changes to the software. The owner and the managers have created a very reactive environment, where the business processes change almost daily. They tell me what they want, and I have to implement it. I don't think the thing is nearly as compliant as it should be. The entire system is custom made, the company processes are built around the software. The management decided to flush out all the long-running employees, and now I am constantly running around answering questions. The people we have know "what" to click on, but don't know why. My project completion time has ballooned from hours to weeks. My manager said if they bought an EMR, it would be easy for the vendor to convert all of our data (250 tables, and 1M records). The pickiness of the owner, managers, and the industry make it almost impossible to implement a sane design, a vendor would have no hope of meeting their "requirements." They seem to have no idea what a nightmare hole they have dug. I have been holding things together, but the hole gets a little deeper every day. It's the healthcare people who need IT training. Even some rudimentary logical training would help. Your computer cannot read your mind; it cannot think. If it tells you to do something, it doesn't mean you have to do it. It means it was programmed to pop up the dialog box. You still have to know what you are doing. Yes, you have to use the note format provided. No, you cannot have a special note just for yourself. Yes, you have to have internet access to access the internet. When you print something, the words on the paper cannot change when the data is updated?! Just because you took grandma's blood pressure, doesn't make you God. Just type it in the box labeled "blood pressure" so we can all get on with our day.