Yahoo!'s Motivation (Score 2, Interesting)

There is one basic motivational factor that seperates Gmail from Yahoo! Mail: serving the customer.

Google Mail listens to feedback and designs their webmail to most benifit the user, while Yahoo! Mail clearly has their motivation elsewhere. Also, Yahoo would not even be motivated to improve their webmail interface if it hadn't been for Google releasing their far superior webmail service.

Their sources of motivation is what seperates the good(Yahoo) from the great(Google).