I also noticed. It's beautiful, and amazing how this natural preference is normally distributed.
The next big step will be when one or more major operators puts all these parts together to realize the ninefold or greater savings that we outlined. In fact, I now think we can do even better, because both the IT and the support equipment are proving to be more efficient than we thought possible.
Consultants are mystical people who ask a company for a number and then give it back to them.