Ok, let's consider this a NOT being a part of the conspiracy theory for a moment.
Computers are NOT learned through genetics. Someone had to teach me how to do what I can do with computers. In some circles I'm treated like a God for knowing what little I know. In other circles I'm the lowest of the low.... Why? Because there is so much these machines can do, so much people have done with them that there are a slew of specialities. It's intimidating. It leaves people not knowing where to start.
Excluding the possibility of a conspiracy theory, it seems like this person certainly wants to know what she's doing. What's really ironic is that she couldn't find anyone who could actually help her out. I mean heck, we need to mandate that every neighbourhood have at least one "ubuntu guy/gal" across America.