Re:Sony's war on their customers (Score 1)

This. In spades. I have a Garmin Zumo GPS designed for use on a motorcycle that costs over $800 (yeah, I know, but it's waterproof, has mounts for the handlebars and for in the car, etc) My unit's touch screen died and, after troubleshooting with me the support technician asked me to hold on for a moment. When she came back, she said that she had to check with her supervisor for authorization and, even though the 1 year warranty had expired 8 MONTHS AGO they appreciated that I was a repeat customer with multiple units registered to me over the years and they were going to perform the repair at no cost to me. They even sent me shipping labels and a box. Guess who gets high praise any time the subject of GPS's comes up? Guess who gets my dollar for any future purchases, whether for myself or as a gift?