Re:Never saw it coming! (Score 3, Interesting)

My 8gb iPhone activated no problem but then the speaker didn't work ... No rings no music without headphones, no speakerphone. So I took it back to the apple store at the grove in los angeles and they replaced it with a new one on the spot, even though they were supposedly out of them. They had enough foresight to keep a bunch on hand to be able to offer replacements for people who had problems. That's good customer service. They switched the sim card from my broken phone to the new one so that when i went to re activate it (yes I had to take it home and plug it back in to iTunes to get the new one to work) it wouldnt start charging me for two iphone plans. I am a very happy iPhone customer. Its not perfect but its better than anything else on the market. Its what I'm typing this message on now.