This is a damn shame. "Vampire - The Masquerade: Bloodlines" is one of the best RPGs ever - after the fan-made patches that fixed most of the glaring bugs.
One of the main problems with VTM:B was that it was built using an old buggy, crashy version of Valve's source engine. Once development was sufficiently underway, it was not feasible to port to a newer version of the engine available from Valve. This problem was compounded by the fact that their agreement with Valve prevented them from releasing the "finished" game until after Half-Life 2 was released as Valve wanted HL2 to be the first game released on the source engine. This eventually meant that the game was released at around the same time as HL2 and was lost in the background. The bugs obviously didn't help.
I would recommend anyone interested in strong story-driven RPGs to pick up a copy of VTM:B on steam. It usually goes on sale around halloween every year. Otherwise it still prices for around $20 which goes to show how strong the sales are still for this 6 year old game.
The unofficial fan patches are still being developed, and should be picked up for a good play experience. You usually have the option of selecting just a bug-fix patch, or some sort of "plus" patch with additional fan-finished or added content. Unfortunately, the engine is still buggy and you may encounter memory leaks, hanging or crashing once in a while. It was quite stable for me though.