Comment Re:About that 911 thing.... (Score 1) 284
In Massachusetts, 911 goes to the State Police, who then need to find out where in the state you are, and then either coordinate with the troop in that area or transfer you to the local police/fire department in your city/town. I have experienced the latter first-hand. For that reason, I keep my city's local police number programmed on my phone. I've called it for both police and health emergencies as they can coordinate with the fire department while they are on the way. I have found that much faster than dialing 911.
Same with the campus I work at. We're directed to call public safety, as they know where all the buildings are and can respond much quicker than the local police and fire departments. Again, they can notify local FD & PD while they are en-route. And the local FD & PD can respond much quicker than the State Police. In fact, State Police are only involved in serious situations (like bomb scares, etc.).
The only reason to call 911 first in Mass is if you specifically need the state police, or you don't have/can't remember the local number for emergency responders.