Just as an FYI, I think this quote was debunked. See http://blog.angry-dad.com/2014... for more info.

Fully agreed.

I think you have made a lot of good points in this article and I am not posting to strongly disagree. I have used Linux as my only OS for nine years now! I have seen it develop in a lot of different ways and I must say at this point I am the most disappointed in it. I am also disappointed in Windows as well. What I have observed in both OSs is that they are both buggy. Simple things seem to befuddle both OSs these days. For example, it took me weeks to get my usb wireless card working on Ubuntu. I have spent many hours trying to get fetchmail working with my Yahoo account. However, reading through the documentation seems to have given me a solution. But this is your point - I shouldn't have to look through the documentation. On the Windows side, a installed software for my printer and every time I load something on my cd it tells me I need to load software for my printer! My daughter's Kodak camera won't work in XP??? The software was specifically for XP! However, Linux identifies it as a mass usb drive and mounts it without any issues. Again on the Linux side, my printer won't work unless I reconfigure it and then it works fine until I reboot. This is a SUSE 10.3 specific issue as the printer has worked seemlessly on every other Linux distros I have used in the last 7 years included SUSE 10.0 and 10.2.

So what is the answer? I think the Linux community needs a usability group to suggest the perfect distro. Your experience with Linux may be biased by Fedora. I have a linux box that has installed up to 15 different Linux versions in the last 7 years but it will not install several versions of Fedora! The choice of Linux distro is crucial in the user experience and that point is rarely discussed. Today I suggest Ubuntu or SUSE for an easy to use distro.

Anyway, I hope Linux ends up winning if only for the fact that it is more transparent and keeps people's property out of the control of manipulating corporations. However, the Linux community must deal with the issues of ease of use and the variety of choices and present the outside world with a single, unified solution. MS has done this extremely well and I hope the Linux community gets there.