Re:Support! (Score 1)

This model makes it much easier for small businesses to grow. Sure, if you take Oracle, or Microsoft, support can be a morass. But for startups, or smaller business, open source really helps to get your foot in the door. I started a Virtual Server Hosting business, http://www.quantact.com/, based on User Mode Linux, and I feel its my customer support that makes the difference. I can focus on that, without having to worry about licensing fees, and I can keep my prices down as well. Cheers for the open source model! - Tim