Lenovo does suck though (Score 1)

In all fairness to the people who won't buy Lenovo-made Thinkpads, I have had a couple of friends who've had horrible experience with Lenovo customer service who plan to never buy IBM-made products again as a result. They are nowhere near as professional as many of the other companies re: customer service, they are poorly trained in terms of courtesy and customer satisfaction. For example my friend got a Lenovo-made IBM Thinkpad with a 30-day guarantee: if you don't like it for any reasons, return it within 30 days no questions asked. He didn't like it, so he wanted to exchange for another one and pay the difference if need be. They told him that he was not in the 30 day period because they start counting the 30 days from the time of order/shipping, not the time its received, so he only actually had a 2 1/2 week window. When he protested, they became snide, rude and belligerent toward him. He finally got them to honor the 30-day deal, but they've definitely lost a customer for life, not to mention the bad word of mouth this guy is spreading through his large law firm. Picture a bunch of cases like that and the bad word of mouth could become downright viral.