Comment The helle of Verisign (Score 1) 171
I doubt anyone will read this but here is my Verisign nightmare. I transferred a domain from netsol to Registrars when verisign bought netsol. Versign kept sending me notices that my domain was expired and they were going to cancel it even though they didn't have the domain and it had been renewed for two years ith registrars. I kept calling and writing them for months telling them they didn't have the domain. Then they bought registrars and had the domain because I couldn't transfer it in time. @#$ Then one day it suddenly stopped working. No email, no website! As far as they were concerned, it had expired! Many calls, faxes and days later, they finally admit that it was paid up for another 1.5 years. Meanwhile, I go to change the DNS because the site and mail are on a new server. The DNS won't update. I call e-mail,... still no change to the DNS. They keep saying they need to try 'one more time' then wait 3 days and it can be escalated. This goes on for weeks of calling, trying the admin control panel calling. It has been a month and a half and I still can't get them to change the DNS server for the domain name. It is still non-functional! All of my automatic bill paying was going to that e-mail address. My automatic financial records and more. They are all being bounced because those !@#$%^&*($#$%^&*&^%$%^ people at verisign can't change a DNS record for a domain name in 6 weeks!
Arrrrrrrrrg.