Comment Re: Fax still works (Score 1) 111
> Fax machines are actually very convenient
My grandmother was in a US hospital recently, in another state. She was traveling with my parents and fell ill there. Since my grandmother was living with my parents at the time, all of her medical records were back home, and the out-of-state hospital had no way to get her records from the local hospital that produced them, so they called me to drive over to my parentsâ(TM) house to fetch them.
I did that, then called the out-of-state hospital to ask what email address I should send them to, and got absolute cluelessness. The impression I got is that they didnâ(TM)t think they had email.
So they wanted me to fax everything. Fine. I drove half an hour to the office to use the one fax machine whose availability I can even be sure of at 6pm on a Saturday night, and it doesnâ(TM)t work. Canâ(TM)t fax a thing. And why should it? We havenâ(TM)t faxed anything in a decade. It could have died last year, and we wouldnâ(TM)t have known about it.
I eventually figure out that itâ(TM)s unplugged from the phone line ever since the volume of junk faxes exceeded the number of real faxes by 10×. Also, there was that exploit a few months ago where a rogue fax could take over your LAN. Weâ(TM)d just been using this machine as a copier and scanner.
So, I found the phone cord, plugged it in, and it still wonâ(TM)t fax.
Keep in mind that weâ(TM)re something like an hour into this saga by this point, between me traveling to my parents house, then to the office, then fighting with the fax machine.
Convenient? Hah!
I ended up taking pictures of the documents with my camera phone and sending them over iMessage to my mother, who pinched-and-zoomed them on her phone in front of the doctor. As clunky as that is, it actually beat fax for convenience. It was probably more secure, too.
We can do a *lot* better.