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Comment Re:Proof of Identity (Score 3, Insightful) 146

I work in a call center for a government client. We're not allowed to disclose what a call is about until after proof of identity is obtained.

How do you prove your identity to the person you're calling? If I receive a phone call from someone claiming to be from a government agency, bank, phone company, etc, asking me to provide personal information to prove MY identity, I assume that it's a scam, unless the caller can first prove THEIR identity. I don't blab my details to a random stranger that rings me up.

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