I'm smoking experience, friend. Note that I didn't imply the other direction was true. Also, there's more to a product than just the engineering aspect. There's customer support (are they just as uninformed and useless as the marketers?), there's the documentation (same thing), and the overall management of the company (who let these clowns out of the circus, and what's to make of the future direction of this technology I'm investing in today, should I be trusting them?). The list goes on.