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Submission Summary: 0 pending, 12 declined, 1 accepted (13 total, 7.69% accepted)

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Submission + - How transparent should companies be when operational technology failures happen? 1

supernova87a writes: Last week, Southwest Airlines had an epic crash of IT systems across their entire business, when "a router failure caused the airlines' systems to crash... and all backups failed, causing flight delays and cancellations nationwide and costing the company probably $10 million in lost bookings alone." Huge numbers of passengers, crew, airplanes were stranded as not only reservations systems, but scheduling, dispatch, and other critical operational systems had to be rebooted over 12 hours. Passenger delays directly attributable to this incident continued to trickle down all the way from Wednesday to Sunday as the airline recovered.

Aside from the technical issues of what happened, what should a public facing company's obligation be to discuss what happened in full detail? Would publicly talking about the sequence of events before and after failure help restore faith in their operations? Perhaps not aiming for Google-levels of admirable disclosure (as in this 18-minute cloud computing outage where a full post-mortem was given) — but should companies aim to discuss more openly what happened? And how they recover from systems failures?

Submission + - Theranos founder to be banned from industry for 2 years

supernova87a writes: After technology of the blood-testing startup company Theranos was found to be nearly completely failing to perform as advertised, the Center for Medicare/Medicaid Services is proposing banning its founder, Elizabeth Holmes, completely from the industry for 2 years.

"...Federal health regulators have proposed banning Theranos Inc. founder Elizabeth Holmes from the blood-testing business for at least two years after concluding that the company failed to fix what regulators have called major problems at its laboratory in California.

It's quite a fall from the hotshot startup the Silicon Valley VC world thought it to be.
Biotech

Submission + - Cat has uncanny ability to fortell patients' death

supernova87a writes: "The New England Journal of Medicine has reported on a cat with an uncanny (and perhaps disturbing) ability — the ability to predict within a few hours when a person is going to die. Oscar the cat, has been correct in 25 consecutive cases so far on the geriatric dementia ward where he resides in Rhode Island. The sight of him curled up next to a patient signals the nursing staff to call family to accompany their loved one, as death is imminent. Is it biochemical, feline alertness, or just warm blankets? BBC, local sources, and others have picked up the story."

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