Comment This is basically how every call center is run (Score 1) 76
They're pretty much running this like a call center. Computers have let us monitor everything. And yes call center workers are monitored down to the minute. They have qualities and expectations that vary depending on the industry that have to be met or disciplinary measures are taken that eventually can lead to your being fired. Missing time can lead to the same. Taking lunch or break time to go to the bathroom,. LOTS of people work under these conditions in the US.