Can't wait to see you go bankrupt. (Score 1)

I have been a loyal BB online customer since the program launched. What's not mentioned in this article is the fact that there never used to be the "limited" in-store exchanges program, you simply paid for your membership according to how many mailed movies you could have out at a time (IE you could exchange your movies in store for a free movie anytime, anywhere without limits). Interestingly enough, magically, the program terms were changed without notification and that's when the new "limited" in store exchange membership levels were introduced. I was pissed off then. This has taken it too far. The only reason I have chosen Blockbuster over Netflix to date was because I could exchange my movies in store and get the next movies in my queue faster since the dvd's didn't have to be dropped in the mail. Now they think they can just change it and all their loyal customers are just going to drop their pants and take it? Nah man, personally, I'm done with them - I'm going to Netflix and will be watching all of my movies instantly on my xbox. You'd think if you're about to go bankrupt as a company you would be doing everything in your power to at least KEEP your current customers, not piss them off and watch them go. As the subject line says "I can't wait to see you bumblef**ks cry like little babies when you go out of business."