Comment Possible solutions (Score 1) 543
Well, there are two ways to solve the problem. The first is the right to cancel an online contract within two weeks. So she should delete the files, download OpenOffice.org from http://de.openoffice.org/ and send them a letter that she wants to cancel the contract.
The second way it to loock at the download site if the price is clearly visible. If it is not visible before completing your personsal information or is it hidden somewhere in a long EULA or wherever then take some screenshops and keep them. Ignore all payment requests until you receive a summons (in German: Mahnbescheid) from a court. Then hire a lawyer, give him/her the screenshots.
The second way it to loock at the download site if the price is clearly visible. If it is not visible before completing your personsal information or is it hidden somewhere in a long EULA or wherever then take some screenshops and keep them. Ignore all payment requests until you receive a summons (in German: Mahnbescheid) from a court. Then hire a lawyer, give him/her the screenshots.
