the issue we have at my workplace is ancient network documentation and too many changes. We create network overview docs when we first get a new customer and update them from there. Problem is we have a clunky .doc based system inside a svn like document manager. End result: no one bothers to udate them. We recently moved the user tauthentication lists to a secured intranet DB that is easier to update. Procedures are harder as we have helpdesk grunts and sysadmins that occasionally have to do each other's job and the knowledge gap is huge. Throw non-windows anything in the mix and it gets worse. We're currently evalating TikiWiki as a solution.

The first two major Trek games that I played on PC were Armada and Elite Force.
Armada was a decently made RTS, though the single player was far stronger then the multiplayer, but even MP had its moments.
The game tied together many elements from the series, The dominion war aftermath (DS9), Insurrection, The Omega Particles (VOY) and the Borg. The voice acting by Patrick Stewart (Picard and the cloned Locutus), Denise Crosby (Sela) and the dynamic duo of Michael Dorn and JG Hertzler was top-notch. The four campagns tied together reasonably well.

Elite Force (made by Raven (SW:JKII)) was its sister game, set in the Voyager 'verse. Again, single player was unique (the first real Trek shooter), with a storyline that actually 'fit' Voyager (the opening 'mission' was a clever bit IMO), and actually made more sense then what happened in the show itself in the later years (sad, sad). multiplayer was the only downside, as the game used the Quake III engine, MP was basically Q3 with Trek skins.

Since then, meh.