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Submission + - Ask Slashdot: How do you get locked out of Microsoft "support"?

shanen writes: How do you get locked out of Microsoft "support"? Is there any way to get back in?

My little meta-problem of the day is being locked out of Microsoft's so-called support. The email part (on outlook.live.com) works as usual, but every attempt to access the support part returns "Something went wrong and we can't sign you in right now. Please try again later." It's a black hole page with no links or options or suggestions. Once you get there, you are dead to Microsoft. Whenever I try to go to Microsoft support, that's all I've seen for several weeks now. (It may have begun months before that, but I'm glad when I forget ugly details. Dealing with Microsoft support has always been ugly.)

Returning to the original problem (of the month), the Start button is broken on one of my Windows 10 machines. Left click is dead. Fairly well known problem, but none of the solutions from non-Microsoft webpages has fixed it. If I ever had mod points, I'd mod you up for the solution, but all I can do is ask nicely.

In general, Windows 10 seems to be a good thing--but I don't really know how much it is abusing my personal information and privacy. The abusive relationship with Microsoft support is clearly the same, bad as it ever was. I really wish we actually had some good choices rather than having to search for the least bad or least evil options. There is a slightly adversarial relationship between buyers and sellers, but these years it is downright hostile. (Adversarial negotiations can still be win-win, but hostile negotiations are always lose-lose.)

Submission + - Sometimes a Bug Is More Than a Nuisance (around.com)

sproketboy writes: All it took to explode the European Space Agency's 10 year and $7 billion Ariane 5 less than a minute into its maiden voyage last June, was a small computer program trying to stuff a 64-bit number into a 16-bit space.

One bug, one crash. Of all the careless lines of code recorded in the annals of computer science, this one may stand as the most devastatingly efficient. From interviews with rocketry experts and an analysis prepared for the space agency, a clear path from an arithmetic error to total destruction emerges.

Submission + - New Quartz Coin Can Store 360TB of Data for 14 Billion Years (futurism.com)

sproketboy writes: Researchers at Southamton University in the UK have developed the technique of storing data digitally using laser light. 360 terabytes of information can fit on one sliver of nanostructured quartz. The storage system, in addition to being long lasting, is also pretty safe—the quartz can withstand up to 157 degrees Celsius (350 degrees Fahrenheit).

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