
The problem with depending on small donations, I would imagine, is that long-range planning for such a large facility requires some kind of commitment that the source of funding will be stable year after year. In other words, there must be institutional support for the lion's share of the budget.
Apple may be cutting corners in QA in response to the lower premiums they've been able to charge over the years.
I've had hardware problems with a PBook G4 17", an iMac G5, and an older iBook. When I mentioned this to my local Apple Service guy, he told me that he's noticed that as Apple has come down in price, they've been forced to use less expensive components with correspondingly higher failure rates.
True or not, I agree with another poster who pointed out they've been much more responsive to these issues. I had all three fixed for free, even post AppleCare warranty period.
Money is truthful. If a man speaks of his honor, make him pay cash. -- Lazarus Long