Comment some questions that probably need to be answered (Score 1) 255
1. What do the doctors/interns/other key medical staff get paid (not the actual amount, but the relation to their normal salary) for being on call?
1a. Can that scale then be used to determine a fair pay scale for the IT workeres?
2. Do you have a trouble ticket tracking system that can mark the start of ticket so that you can track the actual time spent on an issue?
3. If so, can you show management exactly how much time is spent on issues of different types and of different levels of importance?
Finally, not to be rude about it, but you do work in the health care industry - namely for a non-profit health care institution. Isn't there some level of professional and/or professional sacrifice expected in this situation?
Perhaps a reevaluation of the way IT candidates are informed when they are hired should be implemented so that they realize that there is a different level of sacrifice needed to work in a non-profit health care facility that is a little different than in the private sector.
1a. Can that scale then be used to determine a fair pay scale for the IT workeres?
2. Do you have a trouble ticket tracking system that can mark the start of ticket so that you can track the actual time spent on an issue?
3. If so, can you show management exactly how much time is spent on issues of different types and of different levels of importance?
Finally, not to be rude about it, but you do work in the health care industry - namely for a non-profit health care institution. Isn't there some level of professional and/or professional sacrifice expected in this situation?
Perhaps a reevaluation of the way IT candidates are informed when they are hired should be implemented so that they realize that there is a different level of sacrifice needed to work in a non-profit health care facility that is a little different than in the private sector.
