I too have had the problem and fixed it (Score 3, Informative)

Stupid me bought a Gateway with this drivein it and it wasn't until my 5th install of Windows 2000 I decided to download the IBM utilities for this drive. It analyzed the drive and told me there was some serious problems that could only be fixed by running their low level format. I did so, repartitioned and formatted, laid down Windows 2000 and haven't had one click sound since. You can get said utility from IBM's website.