Part of my point about buying direct from China is that if a manufacturer is going to mistreat me by selling me subpar products made in China for more money and give me poor customer service, I'm not going to reward them anymore with my dollars. I'll buy from the source directly and there I do not expect good customer service, but if I do I'll be pleasantly surprised instead of being upset.
I had quality issues with LG appliances and customer service that 'pretended' to care and help, but did not help. So when my LG dishwasher broke down after only 5y, I decided to buy from a much cheaper Chinese brand. So far I had a lot less issues with the Chinese dishwasher than I had with my LG units that needed repairs, done poorly, with weeks of wait times. I paid a lot less money for the Chinese branded unit and it works just as well as the LG washer did, but without any of the headaches I had dealing with LG. One nice thing is that, like Ikea units, the outside is unbranded so it looks nicer than the branded units.
I know LG is Korean and not a domestic brand, but they used to have solid appliances and a solid reputation. Now I will avoid them even if their products are superior on paper. Samsung appliances are just as bad, if not worse.
I do not mind paying more for a better product and support. Apple has always given me excellent customer service with my laptops when I ran into hardware issues, even with models bought abroad. They even replaced a laptop batterie out of warranty when my mom was visiting from Europe, when they had swappable batteries. I never had to get support involved with our iPhones. They still provide good customer service. Samsung and Google ... not so great support with their phones.