Comment Re:IT (Score 1) 591
I work for a big corporation with outsourced IT. Been trying to get the virtual memory limit on a server raised. Filled in the forms, justified the change, answered the questions, got a change request number and am still waiting. Last I heard, a project manager had been assigned to look at it and is trying to get a plan and budget approved. I spoke to the guy who has access and can change it in 2 minutes. He agrees that it's a trivial, zero-impact change, but he can't do the fix without approval.
It's been more than 6 months now. The application about 50 people use still crashes on a daily basis, I'm getting old and have run out of legitimate avenues. We're not the only big UK company to outsource to these guys so maybe the next step is to start naming names.
It's been more than 6 months now. The application about 50 people use still crashes on a daily basis, I'm getting old and have run out of legitimate avenues. We're not the only big UK company to outsource to these guys so maybe the next step is to start naming names.
