The number one goal of any firm is to increase shareholder wealth. Cisco has a history of buying a product and squeezing the life out of it and this firm is having difficulties finding new networking related projects that have a required rate of return high enough to satisfy investors. Another point is that John Chambers recently announced they may begin paying dividends soon.

I can't believe that know one has yet to mention Document management. There are many good solutions on the market regarding document management systems. Some systems, are out of the box solutions whereas others are fully customizible (e.g. sharepoint). As mentioned previously, limiting access to the content is critical.