Whose fault .... (Score 1)

I don't get it? What's management at your company doing abt this? Too busy running the company to bother about internal department conflicts and inefficiencies? Looks like you "should' put your money together and hire a new CTO :p

But seriously, I believe that all employees should be reasonably IT trained and not rely completely on the "IT Department" .. of cos you would have guessed what I do for a living then :)