Re:Sprint: Caveat Emptor (Score 1)

I have had Sprint PCS for about a year now. I purchased the Nokia 6185 phone and have been nothing but disappointed with their service. I live in southern Ohio and find that I experience about 5 dropped calls a week. I lose my signal anytime I walk through a door and my voicemail takes about 3 hours for notification. There are times when I think that I have a strong signal and then it will go to nothing. The clarity of the phone is very questionable, when I do have a good signal, conversation is still a difficult task. I have considered buying a new phone and wonder if that will help even though problem seems to be the service. Does anyone have any experiences in southern Ohio with Sprint? Any suggestions for a new service or phone? I have called Sprint a number of times and their answer always seems to be the same "Sorry, we didn't gaurantee good coverage...I don't know why that happens, sorry." And they never offer any compensation for their crappy service.