Comment Re:Apple's service is not that great. (Score 1) 770
I too have been hit by the faulty logic board in ibooks. I've actually had two go bad: a G3 & G4 (god only knows why I bought the G4). The G3's logic board died under warrenty, so we were able to get that fixed. I ended up selling/giving it to my brother in-law and it has recently completely died. Same symptoms, the screen won't come on, which was preceded by horizontal lines going accross the screen randomly.
The G4's harddrive died, which I was able to RMA with toshiba. However, shortly after that it started exhibiting the same symptoms that the G3 had, however this time it died out of warrenty and thus Apple wanted around $600-700 to fix it. Needless to say I ended up buying a new Compaq. It's unbelievable that they knew about this problem in the G3 and didn't fix it in the G4.
I also have a 1G ipod that is barely ever used, but I frequently have to reinstall the os software on. It becomes corrupted constantly.
I don't know if these necessarily fall into customer service issues, however my only experience with apple products has shown that they are of substandard quality. There's absolutely no reason I should have 2 laptops litterally die on me in 3 years.
The G4's harddrive died, which I was able to RMA with toshiba. However, shortly after that it started exhibiting the same symptoms that the G3 had, however this time it died out of warrenty and thus Apple wanted around $600-700 to fix it. Needless to say I ended up buying a new Compaq. It's unbelievable that they knew about this problem in the G3 and didn't fix it in the G4.
I also have a 1G ipod that is barely ever used, but I frequently have to reinstall the os software on. It becomes corrupted constantly.
I don't know if these necessarily fall into customer service issues, however my only experience with apple products has shown that they are of substandard quality. There's absolutely no reason I should have 2 laptops litterally die on me in 3 years.
