I think it is sort of funny that netflix gave this service to existing customers for free. and now people are bitching about the quality of this service that i see as basically icing on my dvd subscription cake.
Let's not forget that Netflix saves quite a bit on postage for each movie sent via instant viewing rather than through the mail so it's more than simply "icing" for the consumer from Netflix's perspective. It's one of those rare occasions where a company can lower costs and actually provide a better experience for the customer at the same time. I used to be an 8 at a time member a couple years ago and when I heard they were offering streaming, it almost made me come back until I saw the selection at the time. If they ever get to the point where new releases are streamable, I'll be back in a heartbeat and would probably never even use the mail option.
Pause for storage relocation.