Re:"Widespread Issues" (Score 1)

I have to tell you that the "warranty extension programs" are a joke for me. I experienced those power supply problems on my iMac G5 (in 07/2006). There was already such a "warranty extension program" setup for the iMac. Call to Apple FRANCE (I was in that country) and they tell me to BRING (no shipping possible) the computer to an Apple repair center so that they can determine if it is covered by the program (a one an half hour drive each way). Then I was told that it was not exactly the problem described by the program that I was experiencing (my serial number should have been in that other range) and charged EUR 172 (that is around USD 240 today) for the power supply replacement (I could probably have bought a server redundant power supply for that price ...). In the mean time they issued a second "warranty extension program" for the iMac G5 power supply issues. I have been fighting for more than 6 months with Apple France and Apple US to get reimbursed (as they state in their program) and the procedure is still going on ... Probably if it happened in the US everything would have been smoother but I have to say that Apple France really SUCKS. Their hotline is unresponsive and you seem to be bothering people going for lunch when you call them (moreover you pay for each minute of the call, even waiting : that was for me around EUR 10). They don't make sure your issue is answered. Moreover they don't have Apple Stores like here in the US : you have to go to other company shops to buy your item or get them fixed. I don't understand why people in France buy their products at a 30-40% higher price than in the US for such a poor service and support.