children.... a telecom ran by children.....simple (Score 1)

I work for a CLEC and have to deal with Bellsouth every day. I have gotten into arguments with their reps who have admitted they screwed something up, they were wrong and what I stated was correct but there was nothing they were going to do about it--and this was managment. I have always known that a large portion of their employees have pacifiers tethered to their collar (called their Union); however, until I read this article, I never realized just how infantile their corporation is. On the whole, I blame the whole organization. There are plenty enough employees that could band together and demand change. They do it for their own raises all the time. They are just too lazy, apathetic or ignorant to care.