isn't unix dying?

Ugh.. this happened to me once. I ordered a new motherboard via ground and one side of it had a somewhat large fracture in it. From the abuse of the box, this looked like the company's fault. A lot of the people who work at the shipping centers are in the 19-35 range, and most of them really don't give a shit. Anyways, UPS got hell for sending something like that in such poor quality. Maybe they'll fix their service. Maybe they won't. But they sure as hell won't be sending mishandled items to the son of the CIO of the company.

Best of luck, even though it was a... ah forget it.