Comment Service Issues (Score 2) 58
I bought a Tesla online in 2021 (after first test driving one). I loved the process and the car was delivered to my driveway. I hate car salesmen. I don't like haggling, this is what I want, dont bs the price. I should be paying the same as the next customer, just like as if I was buying a laptop from Costco. Here is the real gotcha - service. Tesla is essentially a monopoly with their service centers - which definitely are not great. All states should allow sales direct to customer. But they should also require the manufacturer to allow private mechanics to service their cars. This would essentially be like dealership service centers, where the mechanic is "authorized" to service the car, would have appropriate computer diagnostic equipment, etc. Details would have to be worked out for reasonable fees the manufacturer could charge the mechanic, but the laws should mandate if X cars sold in the state, they must have X third-party mechanics. Like in Phoenix, there are tons of Teslas sold. Their service center is very slow. If there were third-party mechanics to choose from, it would provide competition for Tesla Service Centers to perform better & faster and generally ease the backlog, while at the same time increase the physical locations to choose from so you don't have to drive 45 minutes to get to a mechanic.