Re:The Macdonalds 3rd-degree burn case had merit. (Score 2, Informative)

I worked at McD's when this went down. The reason coffee was 180 degrees was because people would get mad and throw it at the cashiers if it was colder. They reduced the temp by 5 degrees, and customers went balisic. Customers demanded hot coffee. It all boils down to the fact that you can't make anything idiot proof. The world is always making better idiots.