Comment IBM warrenties are not the best. (Score 2, Informative) 481
But dollar for dollar, I think over the years IBM has consistently made some of the most solid hard drives on the market. Warranty issues are the best in the industry. They fix and replace. And what did IBM do? They replaced all the bad ones. And still warrantied the new ones for three years. No change made. Hitachi will carry the ball, they have a good core of engineers.
I recently RMA'd two 9.1G SCSI SCA drives. They failed within three months of each other in the same array. I sent them back in a Seagate box with the preformed foam and egg crate. After IBM received the drives, they sent them back, broken still and said that I had voided the warrenty because one of the sides of the foam casing wasn't two inches thick. It was an inch and a half plus. That is rediculous. I know have two worthless IBM drives with no warrenties and don't work. I don't see how that = the best with warrenty issues.
MR
I recently RMA'd two 9.1G SCSI SCA drives. They failed within three months of each other in the same array. I sent them back in a Seagate box with the preformed foam and egg crate. After IBM received the drives, they sent them back, broken still and said that I had voided the warrenty because one of the sides of the foam casing wasn't two inches thick. It was an inch and a half plus. That is rediculous. I know have two worthless IBM drives with no warrenties and don't work. I don't see how that = the best with warrenty issues.
MR