Comment It's not like this is news (Score 1) 799
Hasn't AOL already been sued for their unwillingness to cancel accounts?
When my father died, I had to argue with the rep about closing the account. He asked me why I wanted to cancel and I told him that the user, my father, had died. His reply? "Well, I'm sorry to hear that. Are you sure your mother wouldn't want to continue the account?"
Fuck. That was two years ago and I still get enraged thinking about that conversation.
When my father died, I had to argue with the rep about closing the account. He asked me why I wanted to cancel and I told him that the user, my father, had died. His reply? "Well, I'm sorry to hear that. Are you sure your mother wouldn't want to continue the account?"
Fuck. That was two years ago and I still get enraged thinking about that conversation.
