Comment Cerberus Helpdesk (Score 1) 80
We use cerberus at work. (University)
http://www.cerberusweb.com/ http://www.cerberusweb.com/free_version.php
RT is nice too if you got peeps that will work with it to make it work for you.
This process can check if this value is zero, and if it is, it does something child-like. -- Forbes Burkowski, CS 454, University of Washington
